At Rashaqa, our mission is to help people live healthier and more active lives by supporting daily habits such as walking, tracking steps, managing weight, and following personalized wellness plans.
We respect your privacy and are committed to protecting your personal information. The data you provide is used only to deliver and improve the features of the Rashaqa app and to help you track your health progress.
We do not sell your personal data and we only use it as described in this policy.
To provide Rashaqa’s features and services, we may collect limited information necessary to operate the app effectively.
When you create an account, we may collect:
● Email address
● Login information (including social login if you choose to use it)
This information is used only to create and secure your account.
To personalize your experience and improve recommendations, the app may collect:
● Age range
● Gender
● Height and weight
● Optional profile photo
● General profile information
This information helps the app provide more accurate activity insights and personalized plans.
To support step tracking and wellness goals, Rashaqa may collect activity-related information such as:
● Steps taken
● Distance walked
● Active time
● Estimated calories burned
● Walking sessions and exercise logs
● Body weight logs and BMI calculations
This information is used only to help you track your progress and visualize improvements in your lifestyle.
You may choose to enter additional information within the app such as:
● Comments
● Daily logs
● Health goals and targets
Providing this information is optional and helps you manage your wellness journey more effectively.
Rashaqa may use location data to enhance certain features of the app, such as:
● Tracking outdoor walking sessions
● Showing nearby walking routes or healthy activity locations
● Improving activity tracking accuracy during GPS-based workouts
To support these features, the app may use location data collected from your device through GPS or Wi-Fi.
We only collect the minimum amount of location data necessary for these features.
You can disable location access for Rashaqa at any time through your device settings.
To enable step counting and activity tracking, the app may access:
● Motion and fitness sensor data
● Device activity sensors
These permissions allow Rashaqa to measure steps and activity levels accurately.
If you choose to connect Rashaqa with third-party services such as Apple Health or other fitness platforms, the app may access limited data required to provide integrated features.
Any information received from these services is used only to support the app’s functionality and is handled according to their privacy policies.
If you allow Rashaqa to connect with Apple Health:
● The app may read health data such as steps and activity data that you choose to share.
● This data is used only to display and improve your activity tracking experience inside the app.
Apple Health data is never used for advertising or marketing purposes.
We may allow third-party companies to provide advertising or analytics services within the app. These services may collect limited anonymous information such as:
● Device type and operating system
● App version
● Device identifiers such as Google Advertising ID
● Approximate location (non-precise)
This information helps deliver relevant advertisements and measure the effectiveness of the app.
These companies do not receive personal health data such as your steps, weight, or health goals.
With your permission, Rashaqa may send push notifications to your device to provide:
● Activity reminders
● Progress updates
● Health tips
● App updates and announcements
You can disable notifications at any time through your device settings.
To improve the performance and reliability of our services, the app may collect certain technical information anonymously, including:
● Operating system version
● Device model
● Network type
● App usage performance data
● General location accuracy data (when required for activity tracking)
This information helps us ensure the app runs smoothly across different devices.
We partner with services such as CellRebel to analyze device and network performance. By accessing this application, you understand and agree that CellRebel may sample data from your device. We will not track or identify you as an individual.
General device and network performance information, such as:
● Network quality
● App performance metrics
● Connection stability
● User equipment performance
● Location and related device/network information
● Analyzing mobile network performance
● Understanding general network and application performance trends
This information may be shared with third parties, for example, to improve network performance or support marketing analysis.
More information can be found in the CellRebel Privacy Policy.
Rashaqa may provide features that allow users to share posts, comments, or achievements within the community.
Our moderation team reviews user-generated content to maintain a positive and respectful environment.
Users must not post content that includes:
● Hate speech or harassment
● Nudity or explicit content
● Violence, weapons, or criminal activity
● Promotion of unlawful activities
We reserve the right to:
● Remove inappropriate content
● Edit or delete content containing personal information
● Moderate or block comments when necessary
● Suspend accounts that repeatedly violate community guidelines
We respect your privacy.
Rashaqa does not sell your personal data.
We do not share your personal health information with third parties unless:
● You explicitly connect a third-party service
● It is required to provide core app functionality
● It is required by law
We take reasonable technical and organizational measures to protect your information and keep it secure.
Access to personal data is restricted to systems required to operate the app.
You have control over your information.
You may request:
● Access to your data
● Correction of your information
● Deletion of your account and personal data
To exercise these rights, contact us at:
You have the right to delete your data at any time.
You may request deletion by contacting:
Once confirmed, your information will be permanently removed from our systems within 30 days.
We may update this Privacy Policy occasionally to reflect improvements in our services or legal requirements.
Any changes will be communicated through the app or our website.
If you have any questions about this Privacy Policy, please contact: